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+1 310 796 0080 Client Login Shopper LoginSolutions Solutions Mystery Shopping Customer Satisfaction Surveys In Store Audits Employee Engagement Surveys Advance Reporitng and Analytics Ad-hoc Surveys & Mystery Visits Become a Shopper Contact Improving Customer Experiences Shared Insight creates unique customer experience measurement programs, leading to greater customer loyalty, increased brand advocacy and higher average transaction values. Learn More Insights that build brand loyalty A great customer experience will differentiate and elevate a successful brand from the competition. Consumers of today engage with multiple brands on multiple devices in multiple locations every day. Using our proprietary technology our team of Customer Experience Experts will design and execute the perfect plan and program for your business using our custom mystery shopping, customer satisfaction survey, and compliance audit solutions. Our customer experience programs deliver intelligent actionable insights that drive real change and positive improvements in your customers’ experiences. Shared Insight has built on a foundation of strong client relationship partnerships delivering successful programs to over 250 global brands across many different industries.Our solutions Our programs have a proven track record of driving positive change in our client’s businesses and improving not only the customers experience but also increasing their likelihood to recommend the places they visit. Partner with our team of Customer Experience experts to develop the perfect measurement program for your business. Mystery Shopping Our bespoke Mystery Shopping programs have a proven track record of driving positive change in our client’s businesses. Our programs measure your customers’ operational and experiential journey across the entire business, to help understand how your locations are delivering against your brand promise. Learn more about Mystery Shopping Customer Satisfaction Surveys Customer satisfaction surveys are a highly effective method of gaining feedback from your customers and play a key role in measuring, managing and improving customer loyalty. Learn more about Customer Satisfaction Surveys Audits Compliance audits are a vital part of every organization’s quality control effort and provide accurate intelligence from the field to provide a detailed account of unit-level execution of non-negotiable brand standards and execution of promotional programs. Learn more about Audits Employee Surveys Your employees are the people who have the greatest ability to impact what your customers think and feel about your business. Connect & engage with your teams, and drive exceptional customer experiences. Learn more about Employee Surveys Advanced Reporting & Analytics In a world consumed by data, it’s easy to get lost in the numbers. Our analysts take all of the feedback we collect and uncover what really matters most to your customers and deliver meaningful and actionable insights. Learn more about Advanced Reporting & Analytics Ad-hoc Surveys and Mystery Visits Ad Hoc Surveys & Mystery Shops​ can reveal valuable information about newly launched products or promotions or to get a current temperature check on certain aspects of your business. Learn more about Ad-hoc solutions Delivering actionable insight Customer feedback is a gift. Successful brands continually listen to and learn from their customers. When you receive customer feedback, you want to be able to quickly understand what that feedback means and take the appropriate action to ensure you are always delivering the very best customer experiences. Our experienced analysts take the feedback we collect and uncover what really drives customer satisfaction and sales and deliver meaningful and actionable insights that drive improvements in customer experiences, value and brand loyalty. Our Solutions Greater Customer Loyalty Increased Brand Advocacy Improved Transaction Values Don’t just take our word for it... We make a point of continually listening and talking to our clients. What our clients have to sayis vital. Our clients success is our success. Get in touch Are you ready to create your brand’s best possible customer experience? We’d love to help you design your bespoke customer experience measurement plan today. Contact Us Solutions Mystery Shopping Satisfaction Surveys In Store Audits Employee Engagement Surveys Advanced Reporting & Analytics Ad-hoc Surveys and Mystery Visits Pages HomeSolutions Become a Mystery Shopper Contact Contact Us support@sharedinsight.com +1 310 796 0080 Follow Us Copyright ©2024 All rights reserved Terms of Use Privacy...